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Effective Date: 14th November 2024
Introduction
A&TT Trading Company Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website attltd.co.uk (the "Site") and use our services. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, etc.
Technical Data: IP address, browser type, browser version, device type, operating system, time zone, and other similar technical details.
Usage Data: Information about how you use our website, products, and services, including pages viewed, links clicked, and search terms entered.
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
Payment Data: If you make a purchase, we may collect payment information (e.g., credit card details), which is processed securely by our payment providers.
2. How We Collect Your Data
We collect personal data in the following ways:
Directly from you: When you fill out a contact form, subscribe to our newsletter, create an account, or make a purchase.
Automatically: Through your use of our Site, we collect data using cookies and other tracking technologies.
From third parties: For example, we may receive data from our service providers, partners, or publicly available sources.
3. How We Use Your Data
We use the data we collect for the following purposes:
To provide and improve our services and products.
To process payments and manage your account.
To send you marketing communications and promotional offers, if you have opted in to receive them.
To personalize and optimize your experience on our Site.
To respond to your inquiries and provide customer support.
To comply with legal obligations and resolve disputes.
4. Legal Basis for Processing Your Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
Contractual necessity: We process your data to fulfill our contract with you (e.g., processing a purchase or responding to inquiries).
Consent: Where you have given us consent (e.g., subscribing to newsletters or marketing).
Legitimate interests: We may process data for our legitimate business interests, provided it does not override your rights and freedoms.
Legal obligation: We process your data when necessary to comply with legal obligations.
5. Sharing Your Data
We may share your personal data with the following third parties:
Service providers: We may share data with third-party companies who help us operate our website, process payments, or provide customer support.
Legal authorities: We may disclose your data when required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
6. International Data Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, as required by the GDPR.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. The specific retention periods will depend on the type of data and its purpose.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Access: You have the right to request copies of your personal data.
Rectification: You have the right to request correction of any inaccurate or incomplete data.
Erasure: You can request the deletion of your data in certain circumstances.
Restriction of Processing: You can request that we restrict the processing of your personal data.
Data Portability: You have the right to request that we transfer your data to another organization or to you, in a structured, commonly used, and machine-readable format.
Objection to Processing: You can object to the processing of your data in certain situations (e.g., for direct marketing).
Withdrawal of Consent: Where we rely on consent for processing your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
9. Cookies
Our website uses cookies to improve your experience and to provide us with analytics on how the site is used. For more information about how we use cookies, please refer to our Cookie Policy.
10. Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
11. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy only applies to our website, so we encourage you to read the privacy policies of any external sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
A&TT Trading Company Ltd
9 Church Hill, Bristol, BS4 4LT
Email: privacy@attltd.co.uk
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